All prices are
clearly stated throughout the site, we will monitor and adjust prices
regularly to ensure that we always offer the best possible value for
money. We therefore reserve the right to change any advertised price
before you place an order.
Availability
All products and
services are subject to availability and may be withdrawn at any time.
If your order cannot be fulfilled you will be offered an alternative
or given a full refund.
Delivery
Delivery is free
within the UK, apart from exchanges which
are charged at £2 per delivery.
Payment
Payment can be
made by any major credit or debit card listed at the bottom of each
screen using the internationally recognised and supported
Paypoint
secure payment system. Payment will be debited from your account when
you order, i.e. before the dispatch of your purchase. We will take all
reasonable care, in so far as it is within our power to do so, to keep
the details of your order secure but, in the absence of negligence on
our part, we cannot be held liable for any loss you may suffer if a
third party procures unauthorised access to any data you provide when
accessing or ordering from our site. We are signed up to the
Verified by Visa and MasterCard SecureCode schemes to ensure that your
card details are kept secure and you may be transferred to your card
issuers website to verify your details.
Data Protection
We request your
name, address and telephone number to enable us to provide you with an
efficient after-sales service but we WILL NOT pass your name and
address to ANY third parties. We will not use your data for any
form of mailing unless you have asked us to keep you up to date with
product developments.
Privacy Policy
We are committed to protecting your privacy. We will only use the
information that we collect about you lawfully (in accordance with the
Data Protection Act).
We collect information about you for 2 reasons: firstly, to process
your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your
consent.
The type of information we will collect about you includes:
* your name
* address
* phone number
* email address
* credit/debit card details - these details are not retained.
We will never
collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check
the information that we hold about you by emailing us. If you find any
inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in
accordance with our internal security policy and the law .
We may use technology to track the patterns of behaviour of visitors
to our site. This can include using a "cookie" which would be stored
on your browser. You can usually modify your browser to prevent this
happening. The information collected in this way can be used to
identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us
at
service@buyasekonda.co.uk.
Returns and refunds
For consumer purchases you have
seven days during which you can cancel your purchase and return the
goods to us for a refund. If you wish to do this please contact
us in writing within seven working days of delivery. If the
goods are not faulty then you will have to return the goods to us at
our offices at your own expense.
If you do choose to return
non-faulty goods to us we can only provide a full refund if you send
them or return them in person and if the goods are in a re-saleable
condition. If the goods are not in a re-saleable condition a
deduction will be made for this. If the goods have been damaged
in transit by your carrier then we will sign for them damaged and
reduce the refund that we make to you by an amount appropriate to the
damage. You will then be able to claim against your carrier for
the balance against their insurance.
You must package the goods
correctly to ensure that they are protected in transit.
